Shipping policy

When will my order be processed?

All orders are handles and shipped form our warehouse. Please allow extra time for your to be processed during holidays and sales seasons. We process orders between Monday to Friday. Orders will be processed within 3-5 business from the order date and shipped the next business day after the processing day. Please not we do not ship on weekends

How long will it take to receive my order?

Once your order is placed please allow 1-2 business days to process your order. After that it will take 7-14 days to receive your order.

What if I don't receive my order?

If you don't receive your order within 60 days, your eligible for a refund.

Will I be charged customs & taxes?

The prices displayed on our site are tax-free in UK Sterling. Which means you may liable to pay duties & taxes once you receive the order. Import taxes, duties & related customs fees may be charged once your item reaches its final destination, which are determined by your local customs office. Payment of the charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs departments in your country. For further details please contact your local customs office.

How do I return an item?

Please contact us at ncompany@gmail.com

What if item(s) I received are defective/incorrect or damaged? 

Please feel free to contact us if you receive merchandise that is incorrect, missing and/or defective. Please include  your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.